FAQ
Find answers to common questions about our services.
Delivery time is usually 1-2 business days within Cilacap. We guarantee on-time delivery with real-time tracking system.
Yes, we provide delivery services to nearby cities such as Banyumas, Purwokerto, and Cilacap City. For other regions, please contact us for special offers.
You can track your order status through our mobile app or by contacting our customer service. We also send automatic notifications via SMS or email.
There are no additional fees for nearby areas around Cilacap. For shipping outside the province, fees are determined based on distance and weight of the goods.
You can contact our customer service via phone or email. We will handle your complaint promptly and provide a satisfactory solution.
Yes, we accept heavy and oversized items with safe packaging systems. Please consult our team for special handling.
data